Information We Store About You
We store your name, address and details on this site, along with any other information you entered on the contact us page. This information is stored for the sole purpose of fulfilling your contact request. Information is deleted within 6 months after contact is made.
We use Google Analytics on this site to track general and aggregated usage data (see section below). We do not store or process any other browsing data outside of Analytics. Your details cannot be linked to any of your browsing and click history you have made on the site, even if we already have your details on file. Any IDs associated with your activity in Google Analytics are never stored or linked to our or our partners’ systems in any way, ensuring you have full anonymity whilst browsing, even after contacting us.
Selling & Renting Your Data
We will not rent or sell any of your personal information to any third party without your expressed prior permission. We may at times have to pass on your details to third parties to help us fulfil an order or request for you. You can, at any point, request the data we have stored about you on our systems. Our security procedures mean that we may request proof of identity before we reveal information. To submit this request, please use our contact page. A small fee may apply for this service.
You can also, at any time, request that we remove and delete any or all of your details from our systems. Unless we have a legal requirement to keep the information, we will endeavour to do so as soon as viably possible.
Cookies & Google Analytics
A cookie is a small information file that is stored on your hard drive relating to use of a website. We use Google’s analytics service on our site. This collects anonymous usage data to help us ensure our site is as stable, helpful and informative to you as possible. All cookies used on our site are vital to the running (or smooth running) of the site.
Email Marketing & Opting Out
Unless you give express permission, we will not add you to our mailing list. If you wish to opt out of marketing emails now, please contact us and we will happily unsubscribe you from our lists.
If you have subscribed to one of our newsletters, your email address and name are stored securely within our third party email provider’s system. If you have subscribed, we may occasionally update you on Kanviva, industry & service news via email. You can opt out of Kanvivas marketing emails at any time by getting in touch via our contact page or emailing firstname.lastname@example.org. Alternatively, you can click the “unsubscribe” button at the bottom of every marketing email we send.
We store basic tracking data for your opens, clicks and forwards of all our marketing emails within our third party emailing platform. If you wish to opt out of this, please contact us or click the “Preference Center” links in any marketing email we send you. This data is never sent or sold to any other third party. This personalised email click/open data is not linked to any personally identifiable Google Analytics data, or account information stored on this site.
If you would like more information about your privacy whilst on our site, would like details on the information we have on you, or if you have any questions, please do not hesitate to get in touch via our contact page